Future-Proof Solutions: Replatforming The Inside Out Community

Discover how we helped The Inside Out Community rebuild their membership platform from the ground up, reflecting their status as the leading creative community in the UK and Europe.

Scalability For Success

The Inside Out Community is a thriving digital platform that fosters connections and growth among in-house creative leaders.

The community welcomes creatives from a range of industries and offers curated resources, development opportunities, networking and much more. Its impressive membership includes well known organisations such as GoustoWaitroseUNICEFDeliveroo and many others.

As the community’s audience and overall impact have been rapidly expanding in recent years, it was clear to our team that they needed a dynamic solution to sustain their accelerated growth, and cater to the needs of both members and non-members.

Project Overview

The Inside Out Community’s existing website had initially been built with Elementor, a widely-used WordPress page builder known for its design flexibility. However, while Elementor offered the freedom to create visually appealing webpages, it eventually posed several challenges. These challenges primarily concerned the website’s performance, its long-term sustainability and the ability to facilitate seamless collaborations among multiple contributors.

The website’s reliance on Elementor was not ideal for the organisation’s long-term goals and performance issues such as slow loading times began to impede user experience. Additionally, maintenance and scalability concerns emerged as the website grew in both content and complexity.

Recognising the need for a more streamlined and future-proof solution, The Inside Out Community started to re-evaluate their website’s foundation and explored alternative options.

Approaching The Challenge Of Future-Proofing A Website

We tackled the challenges faced by the Inside Out Community by applying our WordPress expertise and experience in moving sites away from Elementor.

We started by conducting an analysis of the existing website, where our team identified essential design elements and content. Drawing on our years of experience with WordPress, we restructured the website using the versatile block editor.

Additionally, we recognised the opportunity to enhance the website’s functionality by implementing WooCommerce, a renowned e-commerce platform. This strategic integration allowed us to efficiently support The Inside Out Community’s subscription and membership services while ensuring a cohesive and user-friendly digital experience.

The Benefits of Utilising WordPress

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Embracing The Benefits Of Using The WordPress Block Editor

This approach not only addressed the challenge at hand but also unlocked numerous benefits of utilising the renowned block editor.

The newly reworked website will now benefit from:

  1. Simplified content management: WordPress’s block-based approach simplifies content creation and editing, allowing for quick changes and improved efficiency.
  2. Enhanced user experiences: the visual nature of the Block Editor ensures content is engaging and responsive, providing an optimised experience for all users on any device.
  3. Improved collaboration: the ability to create and reuse blocks and patterns empowers co-ordinated collaboration and fosters a more efficient workflow.
  4. Community support: as Gutenberg is the default editor for WordPress, it benefits from robust community support, continuous updates and a wide range of helpful resources.
  5. Categorised content: Content is now organised into Watch, Read or Listen, improving navigation and the overall user experience.
  6. Online forum integration: A new forum built using Discourse offers single sign-on access, replacing the previous platform’s separate app, with over half of members already using it and providing positive feedback, all while adhering to The Inside Out Community’s brand guidelines for improved accessibility.

Empowering Membership And Subscription Services With WooCommerce

As part of this project, the Filter team recognised the invaluable role that WooCommerce, a robust e-commerce platform, could play in helping to manage the Inside Out Community’s subscription and membership services.

Our effective integration of WooCommerce unlocked a world of new possibilities:

  1. Simplified Interface: A user-friendly interface simplifies subscription and membership management.
  2. Event Management: Using The Event Calendar plugin to provide tools that enable powerful event management, allowing ticket sales to non-members while providing free access to members.
  3. Resources Hub: A learning hub housing categorised events, resources, and development materials.
  4. Annual Awards Management: Complex forms facilitate the prompt receipt of creative nominations and submissions.
  5. Job Boards: WP Job Manager provides valuable job opportunities within the creative community.
  6. Content Personalisation: PersonalizeWP ensures tailored experiences for different user types, with the possibility of hyper-personalisation in the future.
  7. Targeted CTA’s: Non-members are encouraged to join through strategic calls to action (CTAs), while returning visitors are met with relevant resources to drive membership signups.

We underestimated the role our website was going to play when we first launched the community, so having Filter on board as a trusted tech partner has been so valuable.
We now have the right foundations for growth and to realise our vision, along with the very important peace of mind that we now have a trusted partner to support us at each stage of our growth journey.

Emma Sexton

Inside Out Community

Future-Proofing And Enabling Scalability

Our collaboration with The Inside Out Community has resulted in a scalable, future-proof platform that supports both their current needs and future ambitions. The transition from Elementor to the WordPress block editor and WooCommerce improved site speed and refined the user experience, with a streamlined content management system and collaborative features optimised for long-term growth.

The new members area includes exclusive content, personalised user experiences and a cohesive forum, significantly enhancing how members engage with the platform. The site’s improved UX and simplified navigation make it easier for users to find content, connect with others, and enjoy the interface.

Our ongoing partnership continues to evolve, with phase two already in progress, focusing on expanding the job board and adding creative roles within member brands, laying the foundation for further innovation and global expansion.

Summary


With Filter’s expertise, The Inside Out Community seamlessly transitioned from Elementor to the WordPress Block Editor, integrating WooCommerce and PersonalizeWP to create a robust and scalable platform. The new site supports both members and non-members, offering a better user experience, personalised content and efficient event management.

This project has not only improved the online experience for the community but also contributed to The Inside Out Community’s position as a leading creative network in the UK and Europe. The positive feedback received from users affirms the significant improvements in navigating content and connecting with others through the new interface.

Our continuous collaboration will ensure further developments, such as the implementation of job boards and hyper-personalisation features, as we work together on future phases.

Our extensive experience includes collaborating with organisations like Tomorrow’s Guides and Empower Up, where we excelled in managing content-heavy sites and tailoring user experiences.

We’re proud to have partnered with The Inside Out Community and look forward to future collaborations. Read more about our partnership here.

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