WordPress Hosting & Support


All-in-one care for server site maintenance

WordPress Hosting & Support


With managed WordPress hosting from WP Engine and WordPress VIP, your digital assets are in safe hands, backed by 24/7 monitoring and global-edge security features. Our support team provides efficient issue resolution and maintenance. We also offer website transfer support and CMS training to empower your team in WordPress website management.

Managed WordPress Hosting

Filter are WP Engine’s EMEA Agency Partner of the Year 2024. Why, because we go the extra mile for our clients from the initial strategy phase to launch and continuous improvement, ensuring exceptional care at every step.

Partnering solely with premier managed WordPress Hosting providers, and one of the few WordPress VIP partner agencies worldwide, we offer peace of mind, with unparalleled reliability and security.

Managed WordPress Hosting includes

  • Automated WordPress updates
  • Automated plugin updates
  • 24/7 Site monitoring
  • Global Edge Security
  • Web Application Firewall & DDoS protection
  • Backup and restore
  • Enterprise scaling
Managed WordPress Hosting
WordPress Maintenance

WordPress Support & Maintenance

When it comes to website support and maintenance, we think the most important thing is platform knowledge.

Our Support team has years of experience building and maintaining WordPress websites of all sizes, our depth of knowledge means we can handle issues quickly and efficiently.

Our Service Level Agreements (SLAs) include:

  • Dedicated support email
  • Set response time for Low/Medium/High/Critical issues
  • Upgrades & small development tasks
  • Backups and restoration
  • CMS and Plugin updates

Website Transfer

If you’re looking to bring on a new web team to take care of your existing site, our transfer service helps you navigate the tricky process of switching suppliers. From domain management to hosting migration, we’ll take care of everything.

Our top priority is making sure that the transfer goes smoothly and doesn’t cause any disruptions to your publishing schedule.

  • Website audit & onboarding plan
  • Domain management
  • Full site migration
  • UX & Development updates
  • Hosting & Support SLA
Website Supplier Transfer

Frequently Asked Questions

Filter has a remarkably low volume of support requests across our portfolio of managed live sites and applications. This is due to the quality of our initial build work and our strategy for long lasting CMS platforms. As part of a post-launch Support agreement, we maintain a dedicated support desk for any issues or queries.

  1. Users seeking help with managing website content, including creating and editing pages, posts, categories, and tags.

  2. Users seeking assistance with managing user accounts, roles, and permissions.

  3. Users encountering previously unidentified errors, bugs, or unexpected behaviour on their WordPress site.

  4. Users might have general questions about WordPress features and best practices.

Filter will provide full support for the website during supported business hours.
09:00 – 18:00 Monday to Friday (UK time, GMT or BST)
Tailored support hours can be arranged upon request.
Transformational work comes from collaboration

Interested in working with us? We’d love to hear from you.

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