Digital Account Director

We are looking for a talented and experienced Digital Account Director with exceptional skills in client relationship building and strategic digital planning to join our WordPress agency team.

Job Description

Working closely with our Head of Client Services, you will primarily be responsible for key client accounts using your digital experience to lead and steer their digital activity.

You will have experience of growing client value and be able to present competently on all aspects of digital marketing, with detailed understanding of WordPress website builds.

You will be comfortable working collaboratively with cross-functional teams, ensuring the successful delivery of projects and digital initiatives to exceed client expectations.

We offer the opportunity to work with an experienced, skilled, and friendly team, priding ourselves on the quality of our work. If our mission excites you and you can contribute to our culture, direction, and growth, we want to hear from you.

This is a permanent / full-time role.


You will be expected to:

  • Lead the day-to-day management of key accounts, ensuring our clients are receiving the highest level of service and that we are delivering projects on time and to budget
  • Position yourself as a strategic guide for clients, helping them to realise their business objectives
  • Facilitate the definition and planning of UX, Design and Technical specifications on new projects
  • Work closely with the senior management team to develop client relationships and grow annual spend
  • Demonstrate thought leadership and industry expertise to strengthen client confidence
  • Contribute to new business proposals and support in early-stage conversations with client leads
  • Leverage your networks to bring in new clients to the business

Requirements & Skills

The right person is likely to have all these skills:

  • +2 years of experience at a digital agency as an Account Director
  • Commercially driven with the ability to seek out new client opportunities
  • Credible leadership skills, capable of motivating agency teams and promoting the trust of our clients
  • Impeccable knowledge of digital marketing, with a solid technical understanding and WordPress experience
  • Excellent attention to detail
  • Excellent verbal communication skills
  • Strong at producing and leading presentations
  • Ownership and pride in your performance and the company’s success
  • Brilliant networking skills and confidence in developing new relationships

Our Culture & Values

Filter is an award-winning digital agency providing strategic and high-performance digital solutions to ambitious enterprises.

Founded in 2016, Filter has established itself as an expert agency, adept in using multiple open-source technologies, with expertise in WordPress, PHP and React-based development.

Our team of highly skilled individuals bring industry-leading expertise across design, digital technology and strategy. With family-first values and a drive to work to exacting standards, Filter has a respected track record for providing bespoke services across multiple verticals and sectors.

Our services include:

  • Digital Strategy & Planning
  • UX & UI Design
  • WordPress Development
  • Conversion Rate Optimisation
  • Hosting & Support

Filter collaborates with notable businesses, including JD Wetherspoon, Medivet, Homeprotect, and AlterDomus.


We pride ourselves on delivering outstanding services for our clients, so it’s essential that we feel inspired and motivated every day.

That’s why we’ve invested heavily in producing an attractive benefits package. Not only is this designed to reward you, but to also nurture your talent and help you reach your full potential.

Some of your benefits as a member of the Filter team will include:

  • A friendly, supportive, and family-friendly working environment
  • 27 holiday days per year + Bank Holidays
  • Extended holiday and sabbatical options
  • Flexible working hours and arrangements
  • UK-based remote-first working (and remote working allowances)
  • Provision of high standard equipment
  • Personal improvement budget
  • Health and medical support
  • A range of other benefits once you get started
  • Stakeholder pension


Filter is a remote-first company, and if you are in the UK, we’re happy to chat. We offer assistance in working from home or remotely as part of your package.

How to apply

Email your CV and covering letter to

Tell us why you think you’d be a good fit, your salary expectations and any notice period you might have at a current employer.


Interested in working with us? We’d love to hear from you.

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